Customer Success Manager

What they are looking for:

A CSM with experience of assisting a selection of customers in the use of Enterprise Feedback Management. You'll be able to build long-term relationships with customers and act as their adviser and consultant, in turn helping them receive the best value from the services provided

What you'll be doing:

• Developing long-term and trusted partnership with customers, becoming a trusted advisor
• Helping customers overcome business challenges and assisting through workshops, gatherings, consultancy, etc.
• Being active across internal projects across Nordic offices (Oslo, Stockholm and Espoo / Helsinki)

Why join them?

• Flat hierarchies. Short decision paths. Good working atmosphere.
• Great opportunity for career development, clear progression planning and goals to achieve
• For them an open-door policy is self-evident. They love Feedback. This not only a phrase, but a living reality.
• You will find more than just a place to work - motivated and cordial colleagues and a strong team spirit based on respect and trust.
• Freedom to develop and unfold personally, lots of perspectives for the future!
• Regular company and team events
• A place where you will have a great time while simultaneously developing your skills and challenging yourself to do your best work yet

Location:

This role will be based in Oslo, Hybrid

Please note this role requires a professional level of Norwegian language skills

If you have any questions ahead of your application, please feel free to get in touch.